Newgen Software

Newgen Software Technologies Limited
IndustryBusiness Process Management, Enterprise Content Management
Key people
Diwakar Nigam (CEO)

Newgen Software Technologies Limited is a vendor/provider of Business Process Management (BPM), Enterprise Content Management (ECM), Customer Communication Management (CCM), Document Management System (DMS), Workflow and Process Automation software. The company has a global footprint in over 60 countries with large, mission-critical solutions that have been deployed in Banks, Insurance firms, BPO's, Healthcare Organizations, Government and Telecom Companies.[1]

The company has been recognized by distinguished analyst firms including Gartner[2] and Forrester[2]. It has been positioned as a Leader in Dynamic Case Management, Digital Process Automation and Enterprise Content Management by Forrester in their Wave Reports. It has been positioned in the Magic Quadrants for Intelligent Business Process Management (iBPM), Enterprise Content Management (ECM), Customer Communication Management (CCM) and BPM-Platform-Based Case Management frameworks.[1]

Shares were allocated to nine investors at INR250 apiece, the upper end of the price band of INR240-245 for the Newgen IPO. Institutional investors that participated in the anchor book allocation include Goldman Sachs India Ltd, HDFC Trustee Co. Ltd, Forefront Alternative Investment Trust, Aditya Birla Sun Life Pvt. Ltd, BNP Paribas Arbitrage and SBI Mutual Fund, among others.It had investors namely SAP Ventures (now Sapphire Ventures), Ascent Capital & IDG Ventures before filing of its IPO at SEBI. Earlier, its investors were SAP Ventures & HSBC Private Equity (now Headland Capital). It primarily focuses on Business Process Management, Enterprise Content Management.[3] It also has services for Customer communications management, Document Management Systems and Workflow and Process Automation.[4] According to industry analyst firm Forrester Research, Newgen is a strong performer in ECM space.[5] Newgen has been featured in Ovum Decision Matrix, 2011.[6] Its BPM/ECM suite includes OmniScan, OmniDocs, OmniFlow and iBPS.[7]

Newgen was founded by Diwakar Nigam, its current CEO, in 1992 as his second attempt at starting a business.[4][8][9] Newgen's first major deal was providing document processing software to digitise paper documents for Canon Inc., which licensed it, and partnered with Citibank India.[4]

In 2014, its revenue was 52 million USD.[3] In April 2011 Newgen started creating their Global Channel Network. As of April 2018 Newgen has established a Channel Partner network across 65 countries around the world. Newgen Channel team is also responsible for opening new territories like Brazil , Cambodia , Mongolia and many more. [8] In 2015, Business Today ranked Newgen as the best small/medium enterprise overall and for services.[4]

In May 2016, Newgen released its NEMF app, an enterprise-grade mobile capture app that was developed in partnership with Microsoft India.[9][10] It offers geolocation, image capture, editing tools, and task management capabilities on mobile devices.[9][10]

The company motto is "One World, One Workplace".[4] Currently motto has been changed to "Reinvent Your Workplace".As of June 2017, it employed 2600 people worldwide and has offices in India, Singapore, the United Arab Emirates, Canada, United Kingdom and the United States.[8]

Newgen has applied for IPO in September 2017 with Securities and Exchange Board of India (SEBI), which was approved by the later on 13 November 2017. From the proceeds, the company is planning to purchase and furnish office premises within India and abroad.


  1. ^ a b "About Newgen". Newgen Software. Retrieved 2019.
  2. ^ a b "Recognition". Newgen Software. Retrieved 2019.
  3. ^ a b "Newgen Software targets $52 million revenue; focus on cloud computing, US market". The Economic Times. 11 August 2013. Retrieved 2014.
  4. ^ a b c d e Dubey, Jyotindra (11 October 2015). "Consummate Communicator: Newgen Software Technologies". Business Today. Retrieved 2016.
  5. ^ Forrester Research Inc, 19 September 2013, The Forrester Wave: Enterprise Content Management, Q3 2013[dead link]
  6. ^ Ovum, December 2011, Decision Matrix: Selecting a Business Process Management Vendor
  7. ^ "Diwakar Nigam, MD & CEO, Newgen Software Technologies Ltd". NASSCOM.
  8. ^ a b c Marchurchand, Himanshu (15-21 April 2015). "Newgen Software Technologies: A turnover of $ 1 million set for fiscal year 2015/16". Business Magazine (1179).
  9. ^ a b c "Newgen Software announces availability of the NEMF App on the Windows platform". Dataquest. 31 May 2016. Retrieved 2016.
  10. ^ a b "Newgen Software's unique app now on Windows platform". Business Standard. Indo-Asian News Service. 31 May 2016. Retrieved 2016.

External links

  This article uses material from the Wikipedia page available here. It is released under the Creative Commons Attribution-Share-Alike License 3.0.


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