What is our Microsoft Dynamics CRM Strategy? How are the Microsoft Dynamics CRM's objectives aligned to the organizationâs overall business strategy? Can Management personnel recognize the monetary benefit of Microsoft Dynamics CRM? How do you manage and improve your Microsoft Dynamics CRM work systems to deliver customer value and achieve organizational success and sustainability? Does Microsoft Dynamics CRM appropriately measure and monitor risk?
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable roleâ¦ In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.
This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Microsoft Dynamics CRM assessment.
All the tools you need to an in-depth Microsoft Dynamics CRM Self-Assessment. Featuring 963 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Microsoft Dynamics CRM improvements can be made.
In using the questions you will be better able to:
- diagnose Microsoft Dynamics CRM projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- implement evidence-based best practice strategies aligned with overall goals
- integrate recent advances in Microsoft Dynamics CRM and process design strategies into practice according to best practice guidelines
Using a Self-Assessment tool known as the Microsoft Dynamics CRM Scorecard, you will develop a clear picture of which Microsoft Dynamics CRM areas need attention.
Included with your purchase of the book is the Microsoft Dynamics CRM Self-Assessment downloadable resource, which contains all questions and Self-Assessment areas of this book in a ready to use Excel dashboard, including the self-assessment, graphic insights, and project planning automation - all with examples to get you started with the assessment right away. Access instructions can be found in the book.
You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help.
Featuring 597 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Microsoft Dynamics CRM improvements can be made.
Included with your purchase of the book is the Microsoft Dynamics CRM Self-Assessment downloadable resource, containing all 597 questions and Self-Assessment areas of this book. This enables ease of (re-)use and enables you to import the questions in your preferred Management or Survey Tool. Access instructions can be found in the book.
You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help. This Self-Assessment has been approved by The Art of Service as part of a lifelong learning and Self-Assessment program and as a component of maintenance of certification. Optional other Self-Assessments are available. For more information, visit http://theartofservice.com
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